‘ROI’ Driven Newsrooms are Here for Good

February 26th, 2010 by Tom St John

Most of the newsrooms we work with are using traditional web analytics services like Omniture, Webtrends and Google Analytics to quantify their traffic and page impression stats on a daily, weekly and monthly basis. Nothing shocking here, pretty much par for the course.

But it is rare that we see newsrooms really studying their analytics data on an hourly or daily basis to uncover new insight about visitor behaviour, story preferences and overall engagement with authors. There is a ton of information trapped in traditional web analytics packages that can help newsrooms become more efficient and make more money.

It has long been our vision at Kontexto, that newsrooms will need to start using traditional ‘return on investment’ business metrics for every story they create. Like every other business that makes decisions based on future returns, newsrooms can be no different if they wish to survive.

Companies like Demand Media, Huff Post and others are onto this, but AOL is the first big media brand embracing this approach and you can get up to speed on it in a brief, but timely article from Businessweek ‘AOL Moves to Build Tech ‘Newsroom of the Future’… CEO Tim Armstrong deploys software that helps journalists collaborate on articles readers seem to want, then reports the traffic they generate.

They are using stats, stats and more stats to determine what topics, stories and authors are successful over time. But more importantly, it uncovers what is not working over time so adjustments can be made.

“ROI”, “efficient allocation of resources” and “market driven story creation” may seem cold and dry, but I want as many newsrooms as possible to be around 3, 5, 20 years from now and using stats to help make sure this happens is something we (and AOL and a growing list) believe in.

Watch out for a big transition to data driven reporting in the coming years. Can’t wait.


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Posted under Analytics, Measurement, News Publishing, Newspapers, publishflow™, real time web

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